Person-Centred Planning


What is Person-centred care?

For M&D Care this means placing the person at the centre of care not the service. This also means that the service must fit the person.

This belief is demonstrated in all aspects of our care; from the accommodation we provide, to the staff that we consider to provide care. And finally, the interventions we use.

In its simplest form, we believe that each individual is unique and therefore the more we understand the individual the more we understand their unique needs.

How do we carry out person-centred care at M&D Care?

We do this by teaching, supporting, assessing and auditing our staff and service around the following attitudes:

  • We place peoples values at the centre of care
  • We take into account peoples preferences and chosen needs
  • We ensure that people are physically comfortable and safe
  • We see family and significant others as integral to the needs of the people we support and we actively support developing and maintaining these
  • We make sure people have access to appropriate care that they need and when they need it
  • We make sure that people have all the information that they need to make decisions and that it is accessible for them

Our pledge is:

We will uphold to treat each individual with respect, dignity, empathy and be realistic in our goals.

Where we make mistakes, we will apologise and learn from our mistakes.

Our pledge is evidenced through our interventions being:

  • At the time required
  • By the right people
  • For the right amount of time
  • The right intervention

The interventions we use are:

  • All About Me assessment
  • Activity Catalogue
  • Individual consulted through the care planning process
  • Case Formulation/Networking Day
  • Each person we support has a designated key-worker who they meet once a month
  • Goal Planning / Active Support
  • Social Role Valorisation
  • PBS plan if required