Our core values are:
We believe that having a strong set of core values is vital and we use these values to:
1. Recruit people with compatible personal values
In this way, people can see what we believe in and whether these values are aligned with their own. As a result, we will recruit people who will be far more motivated & committed to the success of M&D Care and its goals.
2. Communicate the values day to day
We do this by drawing attention to them consistently in meetings, training events, one-to-ones etc. Also, through discussions about what the values mean in practice – sharing examples of when they or other people have demonstrated them.
3. Use values to manage performance
We review, appraise and assess staff performance against the values – to what extent have people demonstrated, shared and improved them.
4. Train people to develop the values
We provide development opportunities in our company values in this way to enable our support staff to develop their skills and knowledge. We do activities such as coaching, mentoring, facilitated discussions, work-shadowing, etc.
These are all ways in which people can develop more of an understanding and a commitment to demonstrating our values in their job role.
5. Recognise and reward successes!
We reinforce our values by acknowledging our positive behaviours in some way – for example, rewarding great examples of putting values into practice, or ways that people have helped develop the values in others (such as sharing ways to demonstrate them, or coming up with new ways to communicate them.)