Position title
Support Workers – New to Care

Job type: Full-Time/Part-Time, Permanent

Hourly rate: £10.00 - 10.50 per hour*

Locations: Carmarthenshire, Swansea and Neath and Port Talbot


Start your career in Social Care today

It doesn't matter about your background, if you want to support people then we have a job for you. You do not need any formal qualifications or previous work experience, what’s really important is your values and attitude towards working with people who need care and support. 

Whether you have been in the armed forces, worked in hospitality, a factory, an office or a shop, it doesn’t matter, we can offer you a new opportunity, with full training provided, that not only will change your career journey, but will also have a positive impact on someone else’s life. All you need is the passion, enthusiasm and commitment to make a difference.

We place people at the heart of everything we do. We provide personal career pathways that enable staff to develop their skills, knowledge and expertise within a supportive Social Care team. So why not join M&D Care today and become part of a passionate and positive team, who are all driven by the same desire and commitment to support the people we care for to lead the lives they want to.


*The advertised salary is from 1st April 2022


Do you want a career where you can make a difference?

  • Are you good with people?
  • Are you caring?
  • Are you reliable?
  • Can you work under pressure?
  • Are you happy to chat and put people at ease?
  • Are you a good listener?
  • Do you respect other people’s values and beliefs?
  • Are you keen to learn new skills?
  • Are you over the age of 18?

Values and behaviours required:

  • Treat people with dignity and respect
  • Good at working with others
  • Committed to quality care and improving lives
  • Willing to learn and develop
  • Spending time listening to people to get to know them and their needs
  • Respect people's right to make their own choices and decisions
  • Committed to working as part of a team
  • Give people your full attention and help people when they need it most
The Role

Our Support Workers play a vital role in the lives of the people we support and their families. You will work within our Residential, Supported Living and Domiciliary Care services, working with people with Mental Health, Learning Disabilities, Autism, and/or behaviours that challenge. 

  • The activities you will take part in are wide-ranging and centred around the individual you are supporting.
  • You will be trained to offer person-centred support, which promotes dignity, independence and well-being.
  • We operate a number of services, some of which are very complex and you may be required to work within challenging environments.
  • You will actively promote independence in accessing the local community, and encourage engaging in work and further education where possible.
  • In a domestic setting, you will help individuals learn to cook and keep their living space clean and tidy.
  • You will provide focused support to assist people with individual tasks, personal care and medication needs.
  • Everyone is unique, we want you find the way to get the best out of all the people we support, by positively promoting independence, choice, dignity and privacy.
  • If you don’t have any previous care experience, we will provide you with the relevant training.
  • We provide personal career pathways that enable staff to develop their skills, knowledge and expertise within a supportive Social Care team.
  • We will support you to develop your understanding of clinical and social care issues which may arise.
  • We will assist you in creating your own career pathway, ensuring that you feel confident in all aspects of the role.
Job Benefits
  • Double time for key festive bank holidays
  • Early access to a proportion of monthly earnings
  • Refer a Friend Bonus Scheme
  • Free DBS check
  • Social Care Wales registration fee paid by M&D Care
  • Employee Health & Wellbeing Scheme (> 6 months service)
  • 28 days holiday including bank holidays
  • Paid down time for domiciliary care shifts (i.e. full shift paid, including travel and down time between calls)
  • Yearly performance and attendance related bonus schemes
  • Pension scheme
  • Part-time and full-time contracts available from 22.5 to 45 hours per week
About M&D Care

M&D Care are an established family oriented business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout South West Wales for people with Learning Disability, Physical Disability and Mental Health needs. We believe that everyone should be given the opportunity to succeed and to achieve their goals and aspirations in life however big or small these may be.

Our employees are a diverse, inclusive and a talented team of individuals, striving to make a difference through their everyday work. Working for M&D Care means you’ll get the opportunity to work with amazing people and help to enhance and fulfil the lives of the people we support.


Our Residential Care Homes

Our residential services provide people with the extra care and support they might need. We aim to create a homely and welcoming environment for the people we support, their family and friends, and staff. We support people with a range of different needs and we enable people to live the life they want.

Supported Living

At M&D Care, we aim to provide the people we support with the skills to live independently. Our supported living environments offer a step-down from residential support, which enables people to live in their own community based accommodation within a service that is staffed 24 hours of the day. The aim is to offer advice and practical support around daily living and to offer the people we support greater independence, whilst also providing an environment that feels safe and secure. 

Domiciliary Care

We provide essential care and support for people who live in their own homes.  This support is built around people’s needs and routines to helps them remain in their home in a safe and supported way. Helping people stay connected with their communities is one of the most important aspects of this service. Domiciliary care enables people to keep doing the things that matter most to them while staying connected to their friends and families, more and more people are choosing to use home care services to get the care they need.

Employment Type
Full-time, Part-time
Duration of employment
Health Care
Job Location
Carmarthenshire, Swansea, Neath Port Talbot
Working Hours
22.5 to 45 hours per week
Base Salary
£10.00-£10.50 Per hour
Valid through
31st May 2022
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Position: Support Workers – New to Care

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