Position title
Residential Service Manager | Croft House

Job Types: Full-time, Permanent

Location: Croft House, Llanelli

Salary: £31,500


M&D Care have a fantastic opportunity for a Registered Manager. This is an exciting and rewarding opportunity to lead an excellent team working in an exceptional Residential service. 

As the Registered Manager, you will be responsible for the management of day-to-day operations. You will be confident in facilitating the provision of the very best standards of care of the people we support, ensuring safe services continue to remain compliant with relevant legislation.

Roles & Responsibilities
  • Fulfilling the registration requirements and performance standards required by the CIW.
  • Completing assessments for the people we support, support plans and risk assessments.
  • Delivering a high standard of support services for the people we support.
  • Ensuring high standards and best practices are maintained at all times.
  • Familiarising all employees with company policies and procedures and ensuring these are being followed correctly.
  • Supporting, developing and managing support staff within your service area.
  • Ensuring all records are maintained, monitored and evaluated to ensure effectiveness.
  • Provide leadership and consultation with your team including supervisions and appraisals.
  • Work with our recruitment team to recruit, select and hire potential staff in accordance to relevant job descriptions.
  • Completing, maintaining and submitting reports and records to regulating bodies as required.
  • Managing the rota coordination team to supply timely rotas for staff.
  • Hold regular staff and management meetingsYou will work closely with our Head of Service and build a strong relationship with our customers, care managers and stakeholders.
What we’re looking for in a Registered Residential Manager:
  • We are looking for an experienced, driven and passionate individual with experience working with individuals who have a learning disability and mental health needs.
  • You will need to have achieved your QCF Level 5 in Health & Social Care or QCF Level 4 in Management or equivalent.
  • You will have previous experience working within a management role, at demonstrable experience of management within a domiciliary or residential service.
  • You are required to be computer literate, have strong relationship building skills and customer service skills.
  • We are looking for a confident and reliable individual who strives for success!
Job Benefits
  • Refer a Friend bonus £500
  • Free annual vehicle MOT
  • Free DBS check
  • Cost of compulsory Social Care Wales registration fee paid by M&D Care
  • Employee Health & Wellbeing Scheme
  • Comprehensive training
  • Career progression
  • 33 days holiday including bank holidays
  • You can achieve a yearly performance and attendance related bonus
  • Occupational pension scheme
Our People

Our employees are a diverse, inclusive and a talented team of individuals, striving to make a difference through their everyday work. Working for M&D Care means you’ll get the opportunity to work with amazing people and help to enhance and fulfil the lives of the people we support.

We are committed to promoting inclusion, where every staff member has a sense of belonging. We welcome applications from everyone and actively seek a diverse range of applicants. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect.

Duration of employment
Health Care
Job Location
Working Hours
37.5 Hrs a Week
Valid through
31st August 2022
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Position: Residential Service Manager | Croft House

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