Our Domiciliary service offers support to people over the age of 18 and can cater for those with needs that are more complex. We often take on the support of individuals whose placements have previously broken down, and require a more tailored approach to their care. We support people with mental health, learning disabilities and/or challenging behaviour, and physical needs. Currently, our domiciliary service provides the people we support with over 3,000 quality care hours per week.

We established our domiciliary care service in 2012, as a direct result of the increasing need for specialist support. At this time, we were primarily a residential service; however, we believed that it would be beneficial for the people we support to have access to a step-down service without the need to transfer outside of M&D Care. We recognise that for many people, the idea of moving to a new home with access to greater independence can be daunting; however, having the support of staff you know to help you transition, can make this change less overwhelming.

Is our domiciliary service right for you?

We do not just support people that have moved on from our residential services. We offer a variety of support packages to people that need extra assistance, but do not want or need to leave their own homes. The great thing about our domiciliary care service is that your care is tailored around you and your unique needs. We do this by delivering person-centred care planning to each individual, which allows us to provide care that is distinctive to you.

A core benefit to remaining in your own home is that it supports the feeling of greater independence, as well as maintaining a sense of stability. We endeavour to shape the support we offer to your personal preferences, and to accommodate your schedule, by providing a high degree of flexibility to your call times. This also means we can adapt your care package to your changing needs, whether this means increasing or decreasing support.

M&D Care are able to continue support individuals that present behaviours that challenge, even within a domiciliary setting. We have robust protocols in place for when individuals are not engaging with our service and refusing to allow access to their home. However, we believe that everyone should be given the opportunity to live as independently as possible. 

What types of care do we provide?

• Companionship and support
• Medication support
• Personal care
• Specialist care
• Household support and meal preparation
• Support into the community

What support packages do we offer?

Our Domiciliary care service provides a variety of support packages from 1-hour floating support calls, to 24 hour support within peoples own homes.

Which areas do we cover?

• Neath / Port Talbot
• Swansea
• Carmarthenshire
• Western Bay