Tilly Robinson

Head of Service
I currently work within the PBS Department at M&D Care and have done so since the end of 2019. I have worked in the health and social care setting since the age of 16 (back in 2011). I started off as a support worker both in the community and within residential homes. I have worked with elderly individuals, Mental Health and Learning disabilities. I worked my way up to a senior, deputy and then managed three homes as a Registered Manager after completing my QCF Level 5 Health and Social Care award – Advanced practice.

My academic background is in Psychology. I have a BA in Psychology and Counselling and a MSc in Applied Social and Health Psychology, which I obtained a Distinction in and my main career aim is to progress within the field of Psychology in the areas of Mental Health and Learning disabilities, working with children and adults. I am an accredited ABMU PBM (Positive Behaviour Management) Trainer since March 2020 and am currently carrying out my BTEC PBS Level 5. I have had training in Active Support and Total Communication. I also have a large interest within Forensic work and also working with individuals in intensive interaction.

I have always had ambition, been empathic and had a passion to support, engage and work alongside individuals within these services. I believe my academic background and life experience has allowed me to develop within this field. I have experience working with individuals with complex needs in many areas. I strive to support individuals in a person-centred manner, which is solely tailored to their individual needs.

At M&D Care, I have the opportunity to support individuals within the homes they live and assist managers in their day-to-day work. I assess individuals, the behaviours they present and work alongside them in proactive ways to develop their independence and autonomy ensuring they have the methods and pathways to live a meaningful and enriched life. I have always known I wanted to work within the Health and Social care sector, specifically in the field of Psychology and I am determined to ensure I can impact individual’s lives in a positive manner whilst developing my psychological skills and knowledge. I am currently based within Ty Hiraeth working with individuals with complex and challenging needs. This is an exceptional home to work within, offering opportunities to learn daily and working with amazing individuals on a day-to-day basis. I also work with individuals within other homes alongside this in both the mental health and learning disability field. To be able to work with individuals with varying needs and developing my skills in adapting my way of working to suit them is something I am very passionate about.