Elms & Llys Penpant Manager
I have worked for M&D for over 6 years, in my current role is Registered Manager I have the management responsibility of the day-to-day operations of the home; facilitating the provision of the very best standards of care for the people we support. With the support of my team we ensure safe services are in place at all time and compliant with relevant legislation. I am passionate about seeing the people we support having a good quality of life and reaching their full potential. I have completed my QCF level 5 in Health and Social Care and gained invaluable experience by being exposed to a number of different service areas across the company.
During my time as a manager, I have witnessed tremendous growth with the people we support. This growth has enhanced their lives, I have had many conversations about how the support of staff and the care they receive has made a difference to their lives. They have gained independence, confidence and the ability to have a well-rounded and active lifestyle.
To see the people we support gain confidence and recognise their value is such an overwhelming feeling and this is not only a reflection on how they are growing individually, but also the valued support they have from the staff team. I have had the privilege of seeing a person we support grow so much in confidence. They went from organising the M&D’s Got Talent contest, to singing in front of a large audience at the Charity Winter Ball.
I am honoured to be able to make a contribution to quality of someone’s life and working at M&D Care provides me with this opportunity daily.