Rosalind Williams

I started working for M&D Care Ltd nine years ago as a Support Worker, it was the first time I’d ever worked in care. When I applied for M&D Care I was unemployed, having worked for 25 years’ in a local factory which had gone in to liquidation and had to close. I was having lunch with my friend in a local pub, I spotted a group of people on a table close to us who looked like they were Support Workers having lunch with people they were supporting. I always remember saying to my friend ‘I can could do that job!’ I contacted M&D Care and was invited for an interview, to my delight I was offered the role and within 10 days my employment clearances and DBS check had come through and I was starting a new chapter in my career as a Support Worker.

I absolutely love being a Support Worker, I really do enjoy my job. It is such a privilege to be able to make a difference to someone’s life; watching them grow in confidence and independence. The variety of the role is fantastic and every day is different; from providing individuals to be able to cook and clean for themselves, to taking them to different activities within the community such as kickboxing and choir, to assisting them on holiday. Being able to provide support for someone to have a full and active life fills me with such pride. It is important to give the people we support encouragement to undertake tasks they didn’t think they could do, such as cooking a meal, actively supporting them promotes their independence and gives them a fantastic sense of achievement.

Having worked for M&D Care since 2010, I have seen M&D Care’s growth and development as an organisation. The company has introduced new services such as domiciliary care, as well as adding new residential homes and supported living services. M&D Care Ltd have always supported me in my role, I have achieved my QCF level 2 in Health and Social Care. The Managers are incredibly supportive and are always there to help and talk things through. During my time at M&D Care I have had the opportunity to work within all of the service areas, this has been great as it’s built upon my knowledge and experience of working with individuals with mental health and learning difficulties in a range of different settings.

Since joining M&D Care I have never looked back, my only regret is that I didn’t start working in care sooner!