Head of Service
I am currently the Head of Service for part of the residential and supported living placements at M&D Care. I joined the organisation in January 2020, following 20 years of experience working with another health and social care provider.
In 2000, I became a support worker before moving into a registered manager position in 2004; I managed various mental health services, which included two of the organisation’s new services. In 2010, I became an area manager- a position I held for 9 years – where I had responsibility for ten of the organisation’s mental health services within England and Wales.
In 2016, I was a Gold winner at the Welsh Care Awards in the category of Excellence in Mental Health for my work with introducing the Outcome Star Recovery Model to our company’s mental health services.
Within my role at M&D care, I have responsibility for ensuring that the high standards of the company are maintained within my region of responsibility. I regularly spend time in the services with the workers focusing on best practice.
I also have direct line manager responsibility for the registered managers within my region and spend my week working in the M&D Care services.