Operations Projects Manager
I’ve had the pleasure of working with M&D Care for the majority of my adult life, starting as a support worker in 2011. I have been fortunate enough to witness the tremendous growth of the company, whilst simultaneously achieving my own career goals. Without the belief and encouragement from the directors, I can say with confidence that I wouldn’t be in the position I am today.
After gaining my QCF Level 5 in Health and Social Care, I moved into a management role at Croft House, and then became Head of Service in 2019. Whilst working as Head of Service, I began working on systems to improve the operations of the services I oversaw. It was during this time that I developed an avid interest in technology systems and processes and after a short period, I moved into the role Project Manager.
I work closely with the Managing Director and all departments to develop systems designed to make all areas of the business more efficient, whilst embracing new technology. Additionally, having care experience has helped me to navigate the challenges and considerations when implementing new systems specifically for care services.