Sam Owen

Head of Service
Prior to my current position, my background was in forensic mental healthcare and psychiatric intensive care for the National Health Service; providing support for patients on a low secure unit and a PICU, subject to Ministry Of Justice and HMP sections (37/41, 47/49) at what was the original St David’s hospital in Carmarthen.

However, my first job in this field was nearly ten years ago for a newly established company by the name of M&D Care ltd. I started in the first home that Michelle opened called The Elms; A residential home that has given long-stay patients from a ward setting the ability to be integrated back into the community after years of institutionalisation. After a brief time away I was pleased to be given the opportunity to come back as the registered manager for the home where my career in care began.

During the time I’ve worked for M&D, I’ve been given the chance to expand my knowledge and experience; obtained the relevant qualifications and training to pursue career opportunities, and learned invaluable lessons from inspiring mentors and colleagues.

I’ve been privileged to witness, and be part of some of the exciting developments that M&D have achieved over the years; the start of our Domiciliary care service in (what was then named) the floating support team as a senior support worker, providing outreach care to individuals in the community. I was pleased to be involved in piloting Positive Behaviour Support within the organisation, a now well established and integral part of how we operate our service as a PBS coordinator. M&D allowed me the opportunity to achieve my QCF 5 diploma in leadership in health and social care, and since been fortunate to work in most locations within the company as a manager.

I’m proud of what the directors have achieved over the last ten years, very thankful for the opportunities they’ve given me, and the positive impact their service has had on the people we support.