The Elms Manager
I currently work as a Registered Manager at M&D Care and have done so since October 2020. I have worked in the health and social care setting since the age of 18 (back in 2012). I began my career as a support worker in residential home for young adults with learning disabilities. Over the years I developed my skills and progressed to managerial level. During this time I completed QCF’s levels 2 and 3 and lastly completing my QCF Level 5 Health and Social Care award (Adults Residential Management) in 2015.
My academic background is in Counselling, I have a BA in Counselling adults, which I obtained a Distinction in and find this enhances all of my relationships and supporting roles. During my training I volunteered for Carmarthenshire Counselling Service where I provided one-to-one counselling to adults who were experiencing mild to moderate mental health difficulties, and for Place2be where I provided one-to-one counselling and support through creative work and play to primary school children who were struggling with their emotions.
I have always been an empathic person and passionate about providing support to individuals to enhance their quality of life, and for me, at the centre of this is communication. I have training in total communication, Sign along and hold a Signing trainers certificate.
I am the Total communication co-ordinator for M&D Care; I provide Total communication induction training to new staff joining the team, this includes training on core signs, symbols and the use of total communication within the venue. As part of my role I liaise with the Speech and Language therapist and highlight any communication training requirements needed.
Although I am early into my career here at M&D, I am thoroughly enjoying the opportunities the company is providing me. I look forward to continually developing and enhancing my skills and adapting my way of working to suit the needs of the individuals we support.