Residential Head of Service
I report directly to the board on the operations and quality standards in the residential services and supported living aspects of M&D Care.
Within my time at M&D Care, I have been a Registered Manager in several homes and worked in the M&D Care Domiciliary Care Agency.
In my 6 years with M&D Care, I have worked with complex learning disability, mental health and worked in the PBS department.
I am a BILD (British Institute of Learning Disability) member, and an Accredited PBM (Positive Behaviour Management) ABMU trainer. I have responsibility for ensuring that standards are maintained and the organisation. I regularly spend time in the services with the workers focusing on best practices.
I also have Direct Line management responsibility of the Registered Managers in the organisation and spend my week working in all of M&D Cares services.