your device.

Before you can use the software, we need to register your device. Please complete the form below and you’ll receive an email confirming your device registration.

The number will be at the top of the log-in screen! 

Help Centre

We're here to support you!

Is something not working as it should? Or do you just have a question about the system? click the button below to speak with the project team!

Care Planning.

At M&D Care, we are always looking for ways to improve our service quality. Access Care Planning is a comprehensive care management mobile app, which will enable us to be more efficient, communicate better and access vital information exactly when we need it. 

Frequently Asked Questions

Will I be using my mobile data?

M&D Care are currently negotiating business phones for all staff. However, in the meantime, we’ll provide a £5 contribution towards your mobile data.

Where can I download the app?

Access Care Planning is available on all respective mobile app stores.

Is the app secure?

All devices will need to be registered by an Access Admin, using your unique ID. Also, you will be provided with a username and PIN number. 

What if I haven't got a phone?

Coming soon, M&D Care will be supplying business devices. However, if you work in a residential home, you can access the department tablet device. 



Need Help?

Have you visited our FAQ Page, or seen any of our video tutorials?

Still need help?