We Care Week

A brother’s career journey from Support Worker to Management. Sam and Harry Owen started their social care journeys as support workers. They both followed a structured career pathway to reach their current management roles. Sam was first to join M & D Care followed by younger brother Harry.

Sam Owen – Head of Service 

“I started with M & D Care ten years ago, during its first year of inception as a support worker. I worked in the service called The Elms; A residential home that offers long-stay patients from a ward setting the ability to be integrated back into the community after years of institutionalisation. After a brief time away working in the NHS, I was pleased to be given the opportunity to come back as the Registered Manager for the home where my career in care first began. I have now progressed further and I am Head of Service, overseeing several services across West Wales.

Whilst working for M&D, I’ve been given the chance to expand my knowledge and experience; obtained the relevant qualifications and training to pursue career opportunities, and learned invaluable lessons from inspiring mentors and colleagues. I’ve been privileged to witness, and be part of some of the exciting developments that M&D have achieved over the years; the start of our Domiciliary care service in (what was then named) the floating support team as a Senior Support Worker, providing outreach care to individuals in the community. I was pleased to be involved in piloting Positive Behaviour Support within the organisation, a now well established and integral part of how we operate our service as a PBS coordinator. M&D allowed me the opportunity to achieve my QCF 5 diploma in leadership in health and social care, and since been fortunate to work in most locations within the company as a manager. I will also be working towards becoming an accredited PBM trainer in the New Year.

I’m proud of what M & D Care has achieved over the last ten years and very thankful for the opportunities they’ve given me, and the positive impact their services has had on the people we support”.

Harry Owen – Operations Projects Manager

“I’ve had the pleasure of working with M&D Care for the majority of my adult life, starting as a support worker in 2011 and then I progressed quickly to the role of Senior Support Worker, followed by Deputy Manager, Registered Manager and Head of Service. I have been fortunate enough to witness the tremendous growth of the company, whilst simultaneously achieving my own career goals. Without the belief and encouragement from the directors, I can say with confidence that I wouldn’t be in the position I am today.

As a manager I believe it is vital for the people we support to be active and engaging. We often arrange weekly group outings, offering activities that the individual wouldn’t necessarily try otherwise, which I believe builds confidence and broadens horizons. I am motivated by witnessing the people we support achieving personal milestones and knowing that I played a part”.

It’s defiantly all about family at M and D Care with also siblings Isabel and Tom working for the company. Isabel works as a Senior Support Worker and Tom who is the newest member of the Owen’s family to join the company, working as an Operations Communication Officer.

One thought on “We Care Week

  1. I’ve been supported by m and d care for 3 yrs. I’ve had ups and downs but it’s fair to say they are the best service around. Great support worker’s just excellent.

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